Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location and carrier availability.

United States: 5–12 business days

Please note that unexpected delays caused by customs, weather, or carriers may occasionally occur.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

We may offer free shipping promotions on selected products or orders from time to time.

Order Tracking

Tracking information will be provided once your order has been dispatched. Please allow up to 48 hours for tracking updates to appear.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice a mistake in your shipping details, contact us as soon as possible before the order is processed.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact the shipping carrier first. If additional assistance is needed, feel free to contact our support team.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can review the issue and assist you accordingly.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.